Increased error rate for charges

Incident Report for Pin Payments

Resolved

The success rate for Charges has returned to a healthy level.
Posted Dec 30, 2017 - 01:57 AEDT

Investigating

We're seeing an increase in the error rate for charges. This is due to upstream issues at one of our financial services providers. We are currently investigating this issue.
Posted Dec 30, 2017 - 01:47 AEDT