Pin Payments Status

All Systems Operational

API Operational

Test API Operational

Dashboard Operational

Website Operational

Subscriptions Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 23, 2017

Notifications not being sent from Pin Payments Subscriptions accounts

Resolved - This incident has been resolved.
Jun 23, 13:19 AEST

Monitoring - We've fixed the issue with notifications. Queued notifications have been delivered and we will continue to monitor the situation.
Jun 21, 10:54 AEST

Investigating - Notifications aren't being sent to specified callback URLs on Pin Payments Subscriptions accounts (https://subs.pinpayments.com/). We are investigating and will update the status as soon as we know more. Notifications are queued, which means once the issue is resolved they will be sent to your callback URL.
Jun 21, 09:17 AEST

Jun 22, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

Some charges failing

Resolved - This incident has been resolved.
Jun 10, 01:05 AEST

Monitoring - Shortly after we identified the issue, we moved transaction routing to an alternate link which is operational. All new charges are being processed successfully.

Captures or refunds against older Charges transacted on the failing upstream need to go through the same link and are therefore still failing at the moment.
Jun 9, 21:10 AEST

Investigating - Some charges are failing at our upstream financial service providers. We are investigating this issue.
Jun 9, 18:42 AEST