All Systems Operational
API Operational
Test API Operational
Dashboard Operational
Website Operational
Subscriptions Operational
Webhooks Operational
NZ Processor ? Operational
90 days ago
95.62 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 25, 2020

No incidents reported today.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020
Completed - The scheduled maintenance has been completed.
Oct 14, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 02:00 AEDT
Scheduled - We will be performing system maintenance on the Pin Payments platform. During this time the applications will be unresponsive. Specifically this will affect the Pin Payments API, dashboard, subscriptions and webhooks. We expect this to take no more than an hour after which transaction processing will return to normal.
Oct 6, 16:44 AEDT
Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020
Resolved - This incident has been resolved.
Oct 11, 09:46 AEDT
Update - The issue has been resolved.
Oct 11, 09:45 AEDT
Monitoring - The network problem has been resolved by a 3rd party. We will continue to monitor for the timing being.
Oct 10, 23:00 AEDT
Identified - We have detected processing errors for our New Zealand merchants. We have identified the issue is occurring in the network between our datacenter and our upstream financial partner. We are working with 3rd parties to rectify the situation.
Oct 10, 16:58 AEDT