High rate of charge failures
Incident Report for Pin Payments
Resolved
This incident has been resolved.
Posted Oct 10, 2016 - 12:39 AEDT
Update
Charges have continued to process successfully since our last update at 12:03 AEST.
Posted Oct 10, 2016 - 12:30 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 10, 2016 - 12:03 AEDT
Identified
One of our financial service providers is experiencing technical issues preventing charges from completing. They have been made aware of this and are addressing the issue.
Posted Oct 10, 2016 - 11:19 AEDT