Increased error rate for charges
Incident Report for Pin Payments
This issue is resolved.
Posted Dec 21, 2017 - 11:39 AEDT
We've moved the majority of transaction processing over to a backup payment link which has significantly improved the success rate of Charges. We will continue to monitor the issue.
Posted Dec 21, 2017 - 11:22 AEDT
We're seeing an increase in the error rate for charges. This is due to technical issues at one of our financial services providers. We are currently investigating this issue.
Posted Dec 21, 2017 - 11:11 AEDT