Increased error rate for charges
Incident Report for Pin Payments
This incident has been resolved.
Posted Dec 27, 2017 - 12:53 AEDT
We've moved the majority of transaction processing over to a backup payment link which has significantly improved the success rate of Charges. We will continue to monitor the issue.
Posted Dec 27, 2017 - 09:26 AEDT
We're seeing an increase in the error rate for charges. This is due to technical issues at one of our financial services providers. We are currently investigating this issue.
Posted Dec 27, 2017 - 09:13 AEDT