Intermittent errors due to upstream issues

Incident Report for Pin Payments

Resolved

The incident has been resolved.

Posted Apr 08, 2019 - 08:13 AEST

Identified

An upstream team is working to remedy the issue.

Posted Apr 08, 2019 - 03:51 AEST

Update

We are continuing to investigate this issue.

Posted Apr 08, 2019 - 03:49 AEST

Investigating

An upstream provider has confirmed they are experiencing issues with their system. It is causing intermittent charge failures. They are working to resolve the issue.

Posted Apr 08, 2019 - 03:49 AEST

This incident affected: API and Subscriptions.