Intermittent Charge Creation Failures
Incident Report for Pin Payments
This incident appears to be resolved.

We will continue to enabling our new alternate link into the card networks for all customers to protect you from these types of problems moving forward. Feel free to contact us at if you'd like any additional details.
Posted Jun 02, 2015 - 11:03 AEST
All transactions have been successful since 10:16am AEST today. We'll continue to monitor and update you on this incident.
Posted Jun 02, 2015 - 10:45 AEST
Problems continue upstream with one of our financial services partner (NAB), however we're working to protect you from their issues. Please contact if you're continuing to see failed transactions.
Posted Jun 02, 2015 - 10:07 AEST
Some merchants are experiencing intermittent processing errors caused by an upstream financial services partner.
Posted Jun 01, 2015 - 10:59 AEST